Episodes

In this episode of In-Service, we sit down with Dr. George “Ed” Malcom III, Emergency Department Medical Director at a Trauma Center in Metropolitan Atlanta. Dr. Malcom is a board-certified emergency physician whose career is defined by leadership in high-acuity care. Recognized by ApolloMD as Medical Director of the Year, he has guided teams through countless cardiac, stroke, and trauma emergencies—while strengthening communication between EMS and the hospital. Dr. Malcom also brings experienc...

In this episode of In-Service, we sit down with Greg Gallaher, an experienced Flight Paramedic whose career has taken him from the streets to the skies. Greg shares what it takes to thrive in one of the most demanding roles in emergency medicine—balancing advanced clinical decision-making, aviation safety, and teamwork at 3,000 feet. We’ll explore his journey into flight medicine, the challenges of critical care transport, and the mindset required when every second matters. Greg also reflects o...

In this episode, Jason Falvey interviews Prosecutor Damion Overstreet to discuss how paramedics and EMTs can prepare for trial. EMS professionals often face high-stakes situations when called to testify in court, and the courtroom atmosphere can be just as intense as the emergency scene. Damion shares valuable strategies for giving clear testimony, handling cross-examination, and understanding the legal process. This conversation is beneficial for both new and experienced EMS providers, as it pr...

After the sirens have quieted and the immediate chaos subsides, the true challenges for first responders often start. In an insightful and impactful discussion, Nancy Wesselink, a seasoned expert in Critical Incident Stress Management, delves into her methods for assisting first responders in processing the trauma they encounter. She emphasizes the importance of building resilience and safeguarding their mental well-being. With a wealth of experience, Nancy provides actionable strategies to help...

Today’s guest is a true EMS icon. With over four decades of experience across ground and air medicine, Merritt Riner has not only witnessed the evolution of prehospital care—he’s helped shape it. A seasoned paramedic, former flight medic, and currently the Clinical Operations Manager in Metropolitan Atlanta, Merritt has influenced everything from protocols to paramedic education. You may recognize him from Trauma: Life in the ER, but his lasting legacy lies in the medics he’s mentored, the syst...

In the debut episode of In-Service: The EMS Podcast, we sit down with Derek Hendren, a seasoned paramedic and leader whose roots stretch from the rural landscapes of Wyoming to the fast-paced demands of Metropolitan Atlanta. Now serving as the new Operations Manager, Derek brings a unique blend of frontier-tested resilience and forward-thinking leadership to our team. We discuss the transition from rural to urban EMS, the importance of operational consistency, and his vision for leading high-per...